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FAQ
Analog TV - PVR-Plus
1.
Use channel scan on TV tuner card but does not scan the frequency at all, what
should I do?
2.
How come my computer TV card have picture but there is no sound, what should I do?
3.
Why video recording's file does not have sound or sound is low?
4.
Why sound that recorded from the TV card is strange
5.
Why recorded file during playback time does not have sound presented?
6.
I used KWorld external TV Box, how do I synchronize connecting the computer while
also watching at the same time.
7.
How come before my TV Box both have picture and sound, now there is no signal or
sound at all?
8.
Why Kworld TV Box AV output to Plasma TV, there is only picture but not include
OSD info?
Digital Series - ATSC-115 / ATSC-315
1.
What should I do If I cannot view QAM unencrypted channels or even scan them?
2.
Why the reception is not good, how can it improve?
Digital Series - DVB-S-Plus
1.
Why the reception is not good, how can it improve when using ATSC antenna?
2.
What should I do with Vinyl Soundcard chipset, no sound or unable to adjust volume level?
Others
1.
How to install V-Stream product drivers?
2.
How to check if the drivers work properly or not?
3.
Where can I setup my TV system?
4.
Why does remote control not function properly?
5.
How to install V-Stream software ?
6.
Should I install Microsoft DirectX 9.0?
7.
Why is there no video displayed, when I start PVR-Plus software?
8.
Why is there no sound while playing back video data?
9.
Why can't I use power-off scheduled recording function?
10.
How to use MPEG-4 format to record media files?
11.
Can I use MP3 format to record audio?
Important Notice regarding TVBOX 1440 Remote Control